Emergency Procedures

Emergency Procedures

Introduction

As already mentioned from other similar document relative to this, VEGHS is actively maintaining a full and prompt emergency response capability to effectively respond to any emergency that might occur during any delivery. It could be in time of good weather or in a disastrous condition. VEGHS will apply appropriate remediation to the best effort possible to restore back the situation and complete the job that was agreed upon.

Emergency Contact Numbers

VEGHS OFFICE

Land Line: PLDT 044 7951892

Mobile : Smart 0919 3607245

Globe 0916 7012729

Emergency on the road

Accidental collision involving any vehicle or property;

Do not panic and try to remain calm.
Asses the situation (recall what happened and check your condition first then your colleagues). If you are hurt, limit your movement as much as possible until help arrives.
Make your self safe as much as possible (If it is possible, you and your colleague leave the vehicle immediately) and locate your self in a safe distance from the accident.
Call police or ask for Help.
Call VEGHS Headquarters and report the accident.

Fire in a building (in delivery site or in haul site);

Do not panic; remain calm. Asses the situation, (If yuo are trained in small fire extinguishing, locate and use fire extinguisher if it is a small fire that can be taken off with fire extinguisher) Or else,
Make your self safe. Leave the building immediately.
Do not take any personal belongings or bags as these may slow your departure from the building.
Close the doors along the way out, but not lock any of it.
Do not use lifts, take the stairs.
Do not run, push or overtake other people as much as possible.
For the driver waiting in the delivery vehicle, move the vehicle as far as possible away from the fire.
Proceed to the nearest designated personnel assembly area.

Cargo fire or Vehicle engine fire;

Do not panic; remain calm. Asses the situation,
Role of helper in a small fire, readily locate and use fire extinguisher that is available in your vehicle, and fight the fire.
Role of the Driver, if it is possible to move the vehicle into a place where it can create no or less damage to other property do so, if not, help the helper in fighting the fire,
However for the uncontrollable fire, make your self safe. Move away and locate your self in safe location away from the fire.
Do not take personal belongings or bags as these may slow your escape.
Ask for help and Call police or the nearest fire department in the area.
Call VEGHS Headquarters and report the accident

Flood Situation

Do not panic; remain calm. Asses the situation,
Do not attempt to walk or drive through flooded streets of unknown depth.
Call VEGHS headquarters and seek advice. If communication is not possible priority is to retreat and return to the garage if not seek possible higher ground and securely park the vehicle and call for rescue.
Do not leave the vehicle and secure the cargo.
Communicate to headquarters whenever possible report the present location and the condition of the road leading to the location.
Keep self warm and wait for the storm to pass until the road is passable again.
VEGHS management role – The management will send a rescue vehicle as soon as possible to help the stranded crew and delivery.

Delivery Vehicle Breakdown

Do not panic; remain calm. Asses the situation.
If possible park the delivery truck securely away from the traffic.
Deploy early warning safety triangle at least 25 feet at the back of the truck to warn incoming vehicle of the emergency.
Repair the trouble as quick as possible (If repairable, such as flat tire, etc).
If on-site repair is not possible call VEGHS Headquarters ask for rescue or advice and report the situation indicating the present location and the condition of the road leading to it.
Do not leave the vehicle and secure the cargo.
VEGHS management role – The management will right away send a rescue vehicle to help the stranded crew and delivery.